Student | Gaining Customer Trust (R) | Interacting with Customers (R) | Learning What Customers Want (O) | Giving Customers What They Want (R) | Keeping Customers Coming Back (O) | Seeing the Customer's Point (O) | Selling Yourself and the Company (O) | Handling Customer Complaints (R) | Customer Service by Telephone (R) | Customer Service by Internet (R) |
Amadio, Therese | 100.0% | 70.0% | Not Complete | 60.0% | Not Complete | Not Complete | Not Complete | 80.0% | 60.0% | Not Complete |
Baker, Dennis | 80.0% | 60.0% | Not Complete | 90.0% | Not Complete | Not Complete | Not Complete | 70.0% | 90.0% | 90.0% |
Hilbert, Anne | 90.0% | 90.0% | Not Complete | 90.0% | Not Complete | Not Complete | Not Complete | 70.0% | 90.0% | 60.0% |
Mercurio, Karin | 100.0% | 100.0% | Not Complete | 100.0% | Not Complete | Not Complete | Not Complete | 100.0% | 100.0% | 100.0% |
Raponi, Isidoro | 90.0% | 80.0% | Not Complete | 70.0% | Not Complete | Not Complete | Not Complete | Not Complete | 70.0% | 60.0% |
Spencer, Brad | 100.0% | 100.0% | Not Complete | 100.0% | Not Complete | Not Complete | Not Complete | 90.0% | 90.0% | 80.0% |
Vasquez, Michael | 100.0% | 70.0% | Not Complete | 70.0% | Not Complete | Not Complete | Not Complete | 80.0% | 80.0% | 80.0% |
von Sholly, Pete | 60.0% | 70.0% | Not Complete | 80.0% | Not Complete | Not Complete | Not Complete | 80.0% | 90.0% | 80.0% |