Student	Gaining Customer Trust (R)	Interacting with Customers (R)	Learning What Customers Want (O)	Giving Customers What They Want (R)	Keeping Customers Coming Back (O)	Seeing the Customer's Point (O)	Selling Yourself and the Company (O)	Handling Customer Complaints (R)	Customer Service by Telephone (R)	Customer Service by Internet (R)
Amadio, Therese	100.0%	70.0%	Not Complete	60.0%	Not Complete	Not Complete	Not Complete	80.0%	60.0%	Not Complete
Baker, Dennis	80.0%	60.0%	Not Complete	90.0%	Not Complete	Not Complete	Not Complete	70.0%	90.0%	90.0%
Hilbert, Anne	90.0%	90.0%	Not Complete	90.0%	Not Complete	Not Complete	Not Complete	70.0%	90.0%	60.0%
Mercurio, Karin	100.0%	100.0%	Not Complete	100.0%	Not Complete	Not Complete	Not Complete	100.0%	100.0%	100.0%
Raponi, Isidoro	90.0%	80.0%	Not Complete	70.0%	Not Complete	Not Complete	Not Complete	Not Complete	70.0%	60.0%
Spencer, Brad	100.0%	100.0%	Not Complete	100.0%	Not Complete	Not Complete	Not Complete	90.0%	90.0%	80.0%
Vasquez, Michael	100.0%	70.0%	Not Complete	70.0%	Not Complete	Not Complete	Not Complete	80.0%	80.0%	80.0%
von Sholly, Pete	60.0%	70.0%	Not Complete	80.0%	Not Complete	Not Complete	Not Complete	80.0%	90.0%	80.0%