6. People are born communicators, so practice doesn’t help.

Your answer, True, is not correct. Communication is a learned skill. The more you practice, the better your communication skills will get.

7. Body language can say more than your words.

Your answer, True, is correct. Sometimes your body language speaks louder than your words.

8. A positive attitude in the workplace means you are not working.

True False

9. Your voice on a recording sounds different from what you hear when you speak.

True False

10. Watching yourself on video is not worth the time.

True False