Communicating at Work
Lessons
Improving Communication Skills
Effective Oral Communication
Effective Written Communication
Effective Nonverbal Communication
Effective Word Use
Giving and Receiving Feedback
Handling Anger
Dealing with Difficult Co-workers
Dealing with a Difficult Boss
Dealing with Difficult Customers
I’m good at talking so I didn’t think I’d have any problem communicating at work. But, at first, coworkers sent my e-mails back asking, “What do you mean?” When I put together a PowerPoint presentation recently, my team said my points weren’t clear. I’m working hard to turn what I learned in school into what’s demanded at work. 
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