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Create Pre- and Post-Tests

The 100 questions available from the Topic you selected are displayed for your review so you can make choices about which questions to ask.

An (R) is shown when a Lesson is one you required when you set up your class. It is recommended that you choose questions only from Required Lessons.

You may ask the same or different questions in the Pre- and Post-Tests by clicking the appropriate columns.

Step 4c: Create a Pre- and Post-Test for Class: Work Readiness, 10 a.m.

The 100 questions available under this Topic with the corresponding Lesson title are displayed below.

For each question, decide whether you want to use the question on the Pre- or Post-Test, or on both. Check the boxes under the Pre-Test column to select the Pre-Test questions. Likewise, click the boxes under the Post-Test column to select the questions for the Post-Test.

When finished with this topic, click the button Save Pre-and Post Test Questions.

This demonstration has already selected questions for the Pre- and Post-Tests. You can review these questions below. Click here to continue.

Topic: Nonverbal Communication

 Lesson: Communicating Nonverbally (Optional)Pre-TestPost-Test
1.You can’t change your attitude, so others must learn to live with it.
2.Your manner is usually a deliberate way of acting toward others.
3.Work gestures and street gestures should not be different.
4.Many facial expressions are unconscious.
5.Your appearance is nobody’s concern but yours.
6.Who you associate with at work will not be noticed.
7.Your lifestyle includes your friends and what you do in your spare time.
8.Certain types of entertainment are best not mentioned at work.
9.No one will care if you express your religious beliefs with symbols at work.
10.Your social position includes many of the elements of nonverbal communication such as lifestyle.
 Lesson: Positive Nonverbal Messages (Optional)Pre-TestPost-Test
1.Keeping constant, uninterrupted eye contact puts the listener at ease.
2.A smile is almost always seen as positive.
3.A pleasant expression makes what you seem believable.
4.Try never to move your head while listening to someone else.
5.Always get as close to the speaker as possible.
6.Use an open-arms gesture with people when you are first introduced.
7.A thumbs-up gesture is a good way to acknowledge someone from a distance.
8.Lowering your voice expresses sympathy.
9.Touching another person at work can be subject to legal challenges.
10.Learn to rest your ankle on your knee while sitting.
 Lesson: Harmful Nonverbal Behaviors (Optional)Pre-TestPost-Test
1.Fidgeting refers to nervous gestures that should not bother anyone.
2.Since frowning is accepted in some societies, it is not something to worry about in the US work world.
3.Staring is a way of showing dominance.
4.Circular motions made toward your body are threatening.
5.Playing with your hair may suggest a lack of confidence.
6.Large, repetitive gestures can make other people uncomfortable.
7.Crying will usually help you get your own way.
8.Avoiding difficulty by walking away does not solve the problem.
9.Pushing gestures tell people to stay away.
10.Making humorous body gestures always draws people to you and are helpful at work.
 Lesson: Reading Body Language (Optional)Pre-TestPost-Test
1.All people use body language in the same way.
2.We pick up body language signals unconsciously.
3.Voice includes only the words spoken.
4.We can usually judge people accurately before we know them.
5.Eyes provide important unconscious signals about what a person is feeling.
6.Covering the mouth usually is a sign of strength.
7.Crossing arms is often a defensive gesture.
8.Slouching or stooping often shows a lack of confidence.
9.You should not move rapidly toward a person who is moving away.
10.You will have a harder time winning your point with someone who is not confident.
 Lesson: Reading Mixed Messages (Optional)Pre-TestPost-Test
1.There is no way to understand a contradictory message.
2.Body language may say something different from the words spoken.
3.Confusion in a message may come from the circumstances in which it is delivered.
4.Customers always say exactly what they want from you.
5.Finding the meaning of words is a simple process.
6.Rephrasing a message just makes the confusion worse.
7.You can sometimes learn what a mixed message means by asking the right questions.
8.You should tell the sender’s superior when you receive a confusing message.
9.Do your best to understand the real meaning before taking action.
10.If you are told you have misinterpreted a message, tell the sender it’s all his or her fault.
 Lesson: Matching Verbals and Nonverbals (Optional)Pre-TestPost-Test
1.There is no point in trying to organize your message in advance.
2.It doesn’t help to hide your message behind words like "maybe."
3.Each message should have one central point.
4.Your nonverbal behavior has little to do with how you deliver your message.
5.Nervous gestures draw the listener’s attention away from your message.
6.Nobody will care if you scratch your head and play with your hair.
7.The listener’s body language has little to tell you about whether he or she understood your message.
8.It is proper to ask the listener if you have presented the message clearly.
9.Once your message has been delivered, don’t try to make it clearer.
10.Being consistent helps both you and your recipients.
 Lesson: Improving Nonverbal Listening (Optional)Pre-TestPost-Test
1.Directly facing the speaker is the proper formal work posture.
2.A speaker will not care how much interest you show.
3.Eye contact is used to dominate the speaker.
4.Facial expressions can say as much as words.
5.Leaning against the wall communicates interest.
6.Taking notes will distract the speaker.
7.Remember to pay attention to what your body is saying.
8.Mixed messages make an interchange more interesting.
9.Negative body language is often unconscious.
10.The speaker will usually ignore nervous gestures.
 Lesson: Giving Nonverbal Feedback (Optional)Pre-TestPost-Test
1.Showing interest in what is being said will draw more details from a speaker.
2.If you look relaxed, the speaker may fall asleep.
3.The speaker will stop talking if you use hand gestures.
4.A frown can show sympathy for the speaker’s problem.
5.Nodding your head shows that you understand the speaker.
6.Hand gestures mean the same things in all cultures.
7.If you admit to not understanding the speaker’s point, you will look stupid.
8.Hand gestures can be used to avoid verbally interrupting a speaker.
9.Some people find touching unpleasant.
10.If you can’t gain a person’s attention at a distance, shout.
 Lesson: Showing Confidence Nonverbally (Optional)Pre-TestPost-Test
1.Your attitude influences your appearance.
2.Confident people let their bodies slouch and slide.
3.Showing strong interest reflects your confidence.
4.Always make your handshake firmer than the other person’s.
5.It is hard to appear both relaxed and confident.
6.Walking with a sense of purpose indicates confidence.
7.Most people will be annoyed if you try to join their group.
8.People of all cultures stand at about the same distance from one another.
9.Nervous hand gestures suggest a lack of confidence.
10.It makes no difference how you look when you are alone.
 Lesson: Showing Assertiveness (Optional)Pre-TestPost-Test
1.It is better to be aggressive than assertive.
2.Consistent behavior helps build trust.
3.Doing your work correctly creates pride in yourself.
4.Showing authority includes yelling at people who make mistakes.
5.Don’t introduce yourself in a new situation unless someone asks you to.
6.Searching for words makes a poor impression.
7.Never admit that another person has good information.
8.Shyness can interfere with your career.
9.Throw things when you’re frustrated only if it will help you make the point that you are angry.
10.There is no way to "fake it" without lying.
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