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Create Pre- and Post-Tests

The 100 questions available from the Topic you selected are displayed for your review so you can make choices about which questions to ask.

An (R) is shown when a Lesson is one you required when you set up your class. It is recommended that you choose questions only from Required Lessons.

You may ask the same or different questions in the Pre- and Post-Tests by clicking the appropriate columns.

Step 4c: Create a Pre- and Post-Test for Class: Work Readiness, 10 a.m.

The 100 questions available under this Topic with the corresponding Lesson title are displayed below.

For each question, decide whether you want to use the question on the Pre- or Post-Test, or on both. Check the boxes under the Pre-Test column to select the Pre-Test questions. Likewise, click the boxes under the Post-Test column to select the questions for the Post-Test.

When finished with this topic, click the button Save Pre-and Post Test Questions.

This demonstration has already selected questions for the Pre- and Post-Tests. You can review these questions below. Click here to continue.

Topic: Presenting Yourself

 Lesson: Using a Pleasant Voice (Optional)Pre-TestPost-Test
1.To check your voice volume, you should ask people for an opinion.
2.To test a microphone, professionals blow into it.
3.A good speaker varies his or her voice to suit the occasion.
4.Your listeners will appreciate distinct pronunciation of words.
5.Only people from the south need to be concerned about their regional accent.
6.When you speak too fast, listeners may think you are young and inexperienced.
7.Pauses in speaking create boredom in listeners.
8.A monotone is the same as a conversational voice.
9.Your tone should stay the same throughout the presentation.
10.It is good to show your emotions when you speak.
 Lesson: Looking Professional (Optional)Pre-TestPost-Test
1.You should dress in the same type of clothes you expect your audience to wear.
2.Even wash-and-wear clothes can benefit from ironing.
3.Flaws in your clothes don’t matter as long as what you say is interesting.
4.Whenever possible, you should buy new clothes for an important occasion.
5.Sexy clothing helps by keeping people interested in you.
6.You should avoid jewelry that reflects a lot of light.
7.Hair with elaborate highlighting can distract the people you interact with.
8.For most work settings, women can wear either heels or flats, whichever they find more comfortable.
9.Political buttons are inappropriate for nonpolitical work events.
10.Pinstripes are an excellent choice for a video shoot.
 Lesson: Showing a Professional Attitude (Optional)Pre-TestPost-Test
1.Speaking in a soft voice shows you are confident.
2.Too many qualifiers like "maybe" and "I think" can spoil your presentation.
3.Positive self-talk helps you stay relaxed.
4.You should smile often during a presentation, even if you have to fake it.
5.You should look directly at members of the audience.
6.Your remarks will be more successful if you show pleasure in making them.
7.A good way to keep your hands busy during a presentation is to move a pen from hand to hand.
8.The larger your audience, the smaller your gestures should be.
9.If you don’t need your hands during a presentation, it is okay to put them in your pockets.
10.Crossed arms may make you look defensive.
 Lesson: Using Good Posture (Optional)Pre-TestPost-Test
1.A straight posture shows you are serious.
2.To show strength, you should keep your shoulders ramrod straight and stiff.
3.Shifting your weight from one leg to the other shows listeners you are relaxed and comfortable.
4.When you look down instead of up, you may seem afraid of the listeners.
5.When you use a visual aid, such as a chalkboard or slide projector, you should stand sideways.
6.To emphasize a point, you should lean away from the listeners.
7.Good presenters do not cross their legs when seated.
8.Slouching at a table makes you look unprofessional.
9.It is acceptable to lean your elbows on a table except when you are eating.
10.You shouldn’t fiddle with your notes while others are speaking.
 Lesson: Presenting Yourself to Associates (Optional)Pre-TestPost-Test
1.It is unprofessional to smile at coworkers when you meet them in an elevator.
2.Good grooming helps you look professional.
3.If your supervisor praises you for work you didn’t do, you should just keep quiet.
4.You should show an interest in fellow employees, but not to the point of asking embarrassing personal questions.
5.If a coworker is saying something you don’t want to hear, you should just turn away.
6.You should always agree with your boss and others in high positions.
7.You should never scheme to make others look bad.
8.As soon as someone begins to criticize you, you should say that the problem wasn’t your fault.
9.To earn trust, you should keep confidences.
10.Joining in activities can build employee morale.
 Lesson: Writing Documents (Optional)Pre-TestPost-Test
1.A business document should have left and right margins of at least 2 inches.
2.A computer spell checker will find all your spelling errors.
3.Times New Roman is a common font for business documents.
4.Long documents should be divided into sections with headings.
5.Most business documents are printed in 8-point type.
6.Items in a list can be marked with either bullets or numbers.
7.Titles of books and magazines should be in boldface.
8.Common brand names do not need to be capitalized.
9.A weight of 20 lb. is the minimum for professional-looking business paper.
10.Rubber bands are adequate binding for most formal reports.
 Lesson: Dealing with Conflict (Optional)Pre-TestPost-Test
1.In a work setting, you should concentrate on obvious conflicts, not on hidden problems.
2.To resolve a conflict, you should focus on the other person’s errors.
3.A quiet, neutral area is the best place to discuss a conflict.
4.Most conflicts can be resolved in five minutes or less.
5.Questioning the other person about the problem can help you understand his or her view of the conflict.
6.When discussing a conflict, you should take time to talk about points of agreement, not just areas of disagreement.
7.Bringing a conflict into the open doesn’t make it go away.
8.A win-win solution is good for both parties.
9.Exercise can help you control your temper.
10.Your language can be harsh as long as it’s honest.
 Lesson: Giving Constructive Criticism (Optional)Pre-TestPost-Test
1.When you offer criticism, you should explain the issue in specific terms, not generalizations.
2.You should state the issue as a mutual problem.
3.Effective criticism focuses on the person’s entire character, not just on individual actions.
4.The "sandwich" method means surrounding a few positive comments with a lot of negative ones.
5.Good criticism reduces a person’s self-esteem.
6.Nonjudgmental language avoids assigning blame for a problem.
7."I" messages explain how you see the problem.
8.It’s important to show how current problems link with similar problems in the past.
9.By showing empathy, you let the other person know that you understand and appreciate his feelings.
10.Constructive criticism leads to discussion.
 Lesson: Accepting Criticism (Optional)Pre-TestPost-Test
1.When a person approaches you with criticism, you should give her your full attention.
2.It is safe to ignore criticism from people who have little experience on the job.
3.Making immediate excuses is a sign of defensiveness.
4.You should not respond to criticism by attacking the critic.
5.Pitying yourself may be a sign of a wounded ego.
6.You should decide as fast as possible whether a criticism is right or wrong.
7.You should identify the central point of a criticism and ignore the rest of the information.
8.It’s good to ask your critic questions.
9.You should not act grateful for criticism because that will just encourage people to pick on you.
10.Once you have accepted criticism from a person, you should never raise the subject with that person again.
 Lesson: Demonstrating Leadership (Optional)Pre-TestPost-Test
1.If a supervisor asks you to do something, you should do it. If a coworker asks, you can say, "That’s not my job."
2.You should volunteer in situations that call for your special skills.
3.Leaders earn their positions because they are smarter than everyone else.
4.Leaders should never delegate their responsibilities.
5.An important final step in solving problems is to evaluate the results to make sure the solution worked.
6.A true leader creates a climate of competition.
7.To be a good listener, you should ignore nonverbal signals and concentrate on the person’s words alone.
8.In a dispute between employees, a leader quickly decides who is right and helps that person prevail.
9.Leaders follow up on good ideas.
10.An effective leader shares credit for his or her successes.