The Teacher’s Desktop
Class: Work Readiness, 10 a.m.
Student: Isidoro Raponi
Category: Business Etiquette
Topic: Telephone and Email Etiquette
Back to the topics.
Required Questions | Optional Questions | |||
---|---|---|---|---|
Lesson | Correct | Score | Correct | Score |
Creating a Good Impression | Not complete | |||
Better Telephone Conversations | Not complete | |||
Barriers to Phone Conversations | Not complete | |||
Making and Returning Calls | Not complete | |||
Keeping Phone Calls Professional | Not complete | |||
Making Cold Calls | Not complete | |||
Handling Conference Calls | Not complete | |||
Handling Unsolicited Calls | Not complete | |||
Appropriate Work Email | Not complete | |||
Mistakes of Work Email | Not complete |