Alicia Demo Version
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Alicia Adams Assessment Results

School: Dickson High School
Teacher: Mrs. Dade
Class: Work Readiness, 10 a.m.


Category: Workplace Effectiveness

Topic: Customer Service

Back to topics.

 Required QuestionsOptional Questions
LessonCorrectScoreCorrectScore
Gaining Customer Trust       Not complete
Interacting with Customers       Not complete
Learning What Customers Want       Not complete
Giving Customers What They Want       Not complete
Keeping Customers Coming Back       Not complete
Seeing the Customer's Point       Not complete
Selling Yourself and the Company       Not complete
Handling Customer Complaints       Not complete
Customer Service by Telephone       Not complete
Customer Service by Internet       Not complete
Work Habits Workplace Effectiveness Business Etiquette Communication Skills The Job Search Scores
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