As a multimedia specialist, you work directly with clients. Today, you receive a phone call from a client who is upset because your boss told him that a presentation your team is working on would be finished yesterday. You know that the presentation will take at least one more week to complete.

Think carefully about what you will say to the client. You must find a way to make the client happy without getting your boss in trouble!

What will you say to your boss when you tell her about the phone call?