Alicia Demo Version
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Personal Characteristics
Lessons

Demonstrating a Good Attitude (R)

Gaining and Showing Respect

Demonstrating Responsibility

Showing Dependability

Being Courteous

Showing Pride in Work

Gaining Coworkers' Trust

Persevering

Handling Criticism

Showing Professionalism

Required lessons are indicated by (R).
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8. Build your self-esteem

When people act superior, cocky or overly aggressive, it’s usually because they have low self-esteem. Of course, they would never admit it! The louder their voice and more intimidating their style, the lower their self-esteem may be.

Some people with low self-esteem, however, may be shy or embarrassed about themselves. In a group, they hang back.

If you have low self-esteem, try these recommendations:

  • Think of one good thing about yourself and concentrate on it.
  • Don’t be afraid of trial and error. Allow yourself to make mistakes.
  • Be patient. Confidence comes as you gain experience.
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