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Improving Communication Skills (R)
Effective Oral Communication
Effective Written Communication
Effective Nonverbal Skills
Effective Word Use
Giving and Receiving Feedback
Handling Anger
Dealing with Difficult Coworkers
Dealing with a Difficult Boss
Dealing with Difficult Customers
Required lessons are indicated by (R).
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I’m good at talking so I didn’t think I’d have any problem communicating at work. But, at first, coworkers sent my emails back asking, “What do you mean?” When I created a PowerPoint presentation recently, my team said my points weren’t clear. I’m working hard to turn what I learned in school into what’s demanded at work. 
Work Habits
Workplace Effectiveness
Business Etiquette
Communication Skills
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