Understanding Emotional Intelligence
Personal Benefits of Emotional Intelligence
Career Benefits of Emotional Intelligence
Emotional Intelligence and Leadership
Improving Self-Awareness
Improving Self-Regulation
Improving Self-Motivation
Improving Empathy
Improving Social Skills Through Empathy
Effects of EI in the Workplace
Required lessons are indicated by (R).Click the logo below to access My Digital Notebook.
11. Having a high EI means being able to:
a. identify the emotions you feel at any given moment
b. manage your emotions so they don’t get the best of you
c. understand the emotions that other people are likely feeling
d. all of these choices
12. Self-awareness involves
a. knowing when a friend is jealous of you
b. being able to separate and name different emotions you feel
c. being able to define what “emotion” means
d. knowing when you’ve made a mistake
13. Self-regulation means
a. being aware of the regulations where you work
b. repressing your emotions
c. learning to deal with emotions in a productive way
d. none of these choices
14. Desire for a promotion is an example of
a. self-motivation
b. an internal goal
c. an external goal
d. self-advancement
15. Empathy means
a. being aware of other people’s feelings even when they don’t talk about them
b. feelings about someone
c. being aware of your own feelings
d. listening closely