Personal Characteristics
Lessons

Gaining and Showing Respect

Demonstrating Responsibility

Showing Dependability

Being Courteous

Showing Pride in Work

Gaining Coworkers' Trust

Persevering

Handling Criticism

Showing Professionalism

Required lessons are indicated by (R).
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Assessment

1. To understand yourself, you should talk about yourself a lot.

Your answer, False, is correct. Understanding yourself depends on self-analysis and does not include talking about yourself a lot.

2. The main thing employers want is employees who show up on time and do their job.

Your answer, True, is correct. You earn a paycheck by showing up on time consistently and performing your job correctly.

3. You should be careful not to judge people.

Your answer, True, is correct. Judging people is not an effective way to build relationships.

4. Telling people at work about your personal problems is good because they need to know what’s going on in your life that affects your work.

Your answer, False, is correct. At work you should keep your personal problems to yourself.

5. An optimist sees a “half-full” glass.

Your answer, True, is correct. An optimist focuses on the positive, seeing a half-full, not a half-empty, glass.

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