Personal Characteristics
Lessons

Gaining and Showing Respect

Demonstrating Responsibility

Showing Dependability

Being Courteous

Showing Pride in Work

Gaining Coworkers' Trust

Persevering

Handling Criticism

Showing Professionalism

Required lessons are indicated by (R).
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Assessment (continued)

6. Some of your behaviors are so annoying they should be totally eliminated.

Your answer, False, is not correct. If one of your behaviors is so annoying it affects the work of others, it should be eliminated.

7. You should never start in a low-level job.

Your answer, False, is correct. Starting at a low-level job could be an excellent opportunity to show your skills and rise in the organization.

8. Confidence comes from knowing everything.

Your answer, False, is correct. Confidence comes from knowing your skills well. No one can know everything.

9. Arrogance is often a sign of low self-esteem.

Your answer, True, is correct. Arrogance is often a cover-up for low self-esteem.

10. Some people do not seem to know how to show a good attitude.

Your answer, True, is correct. There are people who do not seem to know how to show a good attitude.

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