Alicia Demo Version
× 2

Personal Characteristics
Lessons

Demonstrating a Good Attitude (R)

Gaining and Showing Respect

Demonstrating Responsibility

Showing Dependability

Being Courteous

Showing Pride in Work

Gaining Coworkers' Trust

Persevering

Handling Criticism

Showing Professionalism

Required lessons are indicated by (R).
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Assessment (continued)

16. Coworkers may not tell you when they think you have a bad attitude because

a. they want the boss to catch you being negative

b. they want you to get yourself in trouble

c. they want someone else to tell you about your attitude

d. people are basically nice

17. Which of these statements is true about attitude?

a. everyone has the same attitude at work

b. different people have different attitudes at work

c. everyone at the same company is expected to have the same attitude

d. attitude should not matter as long as your work is high quality

18. For career growth, you should

a. perform to meet minimum expectations of your employer

b. perform beyond minimum expectations of your employer

c. do your best and avoid worrying about expectations

d. try to reach the expectations of your coworkers

19. If you experience personal problems at home, how should you respond when someone at work asks the question, “How are things going?”

a. share what is wrong at home

b. try to elicit sympathy

c. show a pitiful face

d. none of these choices

20. Which of the following is not an objectionable behavior at work?

a. resenting authority

b. complaining about things you don’t like

c. believing that a task is too small for you

d. asking a question when you are uncertain about something

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