Personal Characteristics
Lessons

Play the video.
Complete 5 more lessons to unlock this video.

Demonstrating a Good Attitude (R)

Gaining and Showing Respect

Demonstrating Responsibility

Showing Dependability

Being Courteous

Showing Pride in Work

Gaining Coworkers' Trust

Persevering

Handling Criticism

Showing Professionalism

Required lessons are indicated by (R).
Click the logo below to access My Digital Notebook.

Assessment (continued)

11. Your attitude is formed from your personality and

a. your level of income

b. how smart you are

c. events that occur in your life

d. all of these choices

Your answer, c, is correct. Events that occur in your life contribute to your attitude.

12. One way to show a good attitude is to

a. keep your mind on your work during work hours

b. mind your own business but never volunteer

c. let others know how smart you are

d. make sure no one puts anything over on you

Your answer, a, is correct. Avoiding doing anything personal during work hours shows a good attitude.

13. To avoid judging others negatively,

a. be objective when you observe people

b. look for the best traits in others

c. select someone with a very good attitude as a role model

d. all of these choices

Your answer, d, is correct. When you refrain from negativity, you look at people objectively, see their best traits, refrain from thinking negatively, and find a role model with a good attitude.

14. An optimist thinks first about

a. the good

b. the bad

c. the uncertain

d. the half-empty glass

Your answer, a, is correct. An optimist sees the good side of things first.

15. Bosses see a good attitude when an employee

a. gets the basic job done and no more

b. commits to doing high-quality work

c. relies on other people a great deal

d. keeps to himself

Your answer, b, is correct. An employee who commits to doing high-quality work shows a good attitude.

Prev Page 15 of 17 Next

Personal CharacteristicsLessons

Assessment (continued)

Personal Characteristics
Lessons